RingCentral Mobile is one of the best services possible for the small business, this is a service that has so many features, such as:

• This is a service that answers calls to the business local and toll-free numbers and it also receives faxes. This is a way to receive calls twenty-four hours a day, seven days a week worldwide and customers never get a busy signal, even when the phone is in use or there are multiple calls at the same time.

• It is possible to have multiple local and toll-free numbers, including more than 200 area codes to choose from, 800 numbers and vanity numbers.

• Customers calling will be greeted by the company auto-receptionist, which is a professionally recorded interactive voice response with a greeting and menu. That is what is expected by a large company and will impress customers.

• The RingCentral auto-receptionist can be set to handle calls around business hours, so you never miss a call. Rather than using the standard auto-receptionists it is possible to create a professional greeting for the business, add departments or extensions and voicemail.

• The RingCentral mobile service allows each employee to have their own extension and voicemail. This can be a real advantage that is so simple at a reasonable cost.

• This service allows callers to be directed to voicemail, extensions and alternate phone numbers, which will be based on the time and date. All of this can be determined by the answering rules you decide on that will work best for your business and employees. One other thing that can be done is to allow callers to wait in queue for the next available employee in the selected department.

• It is possible to have communications with customers from any location and the RingCentral Mobile service can work with an IP desk phone and other phones, PC’s and mobile devices.

• It is possible to configure the RingCentral Mobile to send email or SMS notifications when receiving a fax or voicemail.

• Customer service is able to answer all questions and solve any problems that might occur, whether it is on their informative online answers or live.

How These Features Work for the Small Business

These features work for the small business by allowing more freedom to focus on other business problems daily and when the business is closed the information continues to flow with RingCentral Mobile to your mobile device. This is a perfect choice for the small business, since customers are the most important part of staying in business. The RingCentral Mobile service is a way to direct customers to the employee they need to speak with during business hours and when the business is closed the auto-reception menu will be able to help the customer, plus the mobile device alerts. Change is sometimes difficult in the small business and looking for the right service can be costly but with this service there are all the functions needed at a reasonable price. Keeping business running smooth is the most important thing to the small business owner and when you can receive both voicemails and faxes on your mobile device there is no need to worry about business when the office is closed. There is also no need to miss making important decisions, since every customer communication is taken care of by RingCentral Mobile. Then add the great customer services the company offers the small business owner with all the functions that are available and it is the perfect choice for a phone and fax service to greet customers and keep phone lines free, so no one gets a busy signal.